Select Page

Privacy Policy

Date of last update: 27 April 2026

This privacy policy explains how Glow Advisory collects, uses, and protects personal data submitted through the website glowlifecare.com. It applies to all visitors and to all individuals who contact Glow Advisory through the website’s contact form.

Glow Advisory is committed to handling personal data with the same discretion and care that defines its professional practice. This policy is designed to inform you clearly of your rights and of the safeguards in place to protect your information.

1. Data Controller

The data controller responsible for the processing of personal data collected through this website is:

Glow Advisory — Global Health & Risk Solutions
Geneva, Switzerland
Email: advisory@glowlifecare.com

For any question regarding this privacy policy or the processing of your personal data, please contact: advisory@glowlifecare.com

2. Data We Collect

When you contact Glow Advisory through the website’s contact form, we collect the following information that you voluntarily provide:

  • Full name
  • Institution or organisation
  • Position or function
  • Email address
  • Phone number (optional)
  • Type of enquiry
  • Message content

We do not collect any sensitive personal data through this website. No medical records, financial information, or identification documents are requested or stored on our servers.

We also collect limited technical information through the standard operation of the website (server logs, IP address, browser type, pages visited). This information is used solely for the purpose of maintaining the security and proper functioning of the site.

3. Purpose of Data Collection

The personal data collected through the contact form is used exclusively for the following purposes:

  • Responding to your enquiry within two business days
  • Establishing a professional relationship if you wish to engage Glow Advisory’s services
  • Maintaining records of communications relating to insurance advisory services, in accordance with Swiss legal and regulatory requirements
  • Sending professional correspondence directly related to your enquiry or to ongoing services

We do not use your data for marketing purposes, automated profiling, or any commercial communication unrelated to your initial enquiry.

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your consent, given when you submit the contact form
  • The performance of a contract or pre-contractual measures, when you request information about our services
  • Compliance with legal obligations applicable to insurance brokers in Switzerland
  • Our legitimate interest in maintaining professional records of communications

5. Data Retention

Personal data submitted through the contact form is retained for the duration necessary to fulfil the purposes described above:

  • Enquiries that do not result in a professional engagement: retained for up to 12 months, then permanently deleted
  • Client communications and records: retained for the duration of the professional relationship and for 10 years after its termination, in accordance with Swiss legal requirements applicable to insurance brokers
  • Server logs and technical data: retained for 6 months

6. Data Sharing and Third Parties

Glow Advisory does not sell, rent, or share your personal data with third parties for commercial purposes.

Your data may be shared with the following categories of recipients, strictly within the scope of fulfilling your enquiry or the services you request:

  • Insurance underwriters and partner brokers, when sourcing or negotiating coverage on your behalf, with your prior agreement
  • Technical service providers (website hosting at Infomaniak, Switzerland), under strict confidentiality agreements and Swiss data protection standards
  • Competent authorities, when required by law or judicial order

All data transfers are conducted under Swiss data protection law, which provides an adequate level of protection equivalent to the standards of the European Union.

7. Your Rights

Under Swiss law (revised Federal Act on Data Protection) and, where applicable, the European General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access: to obtain confirmation that your data is being processed and to receive a copy
  • Right of rectification: to have inaccurate or incomplete data corrected
  • Right of erasure: to have your data deleted under certain conditions
  • Right to restrict processing: to limit how your data is used
  • Right to data portability: to receive your data in a structured, commonly used format
  • Right to object: to oppose the processing of your data for legitimate reasons
  • Right to withdraw consent: at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact: advisory@glowlifecare.com

You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) at https://www.edoeb.admin.ch or, if applicable, with the data protection authority of your country of residence within the European Union.

8. Cookies and Technical Data

This website uses only essential cookies necessary for its proper functioning, including session management and security features provided by WordPress and Divi.

We do not use any third-party analytics, tracking cookies, advertising cookies, or behavioural profiling tools. The website does not embed social media trackers or marketing scripts.

If a privacy-respecting analytics tool is introduced in the future, this privacy policy will be updated accordingly. We commit to using only solutions that do not rely on cookies and do not collect personal data, in line with our broader commitment to client confidentiality.

You may configure your browser to refuse cookies. However, please note that some features of the website may not function correctly without essential cookies.

9. Data Security

The website is hosted on secure servers located in Switzerland (Infomaniak), with end-to-end SSL encryption (HTTPS) verified by a Sectigo certificate. All data submitted through the contact form is transmitted in encrypted form and stored within the European Economic Area equivalent jurisdiction of Switzerland.

Despite the technical and organisational measures in place, no system can guarantee absolute security. Glow Advisory commits to taking all reasonable measures to protect your data against unauthorised access, alteration, or disclosure.

10. Updates to This Policy

This privacy policy may be updated to reflect changes in legal requirements, professional practices, or website functionality. The date of the most recent update is indicated at the top of this document. We recommend that you review this policy periodically.

Contact

For any question, request, or concern regarding this privacy policy or the processing of your personal data, please contact:

Glow Advisory — Global Health & Risk Solutions
Email: advisory@glowlifecare.com
Geneva, Switzerland